Store Policy

Store Policies

Welcome to Fetch N' Play—your trusted destination for quality pet toys and accessories.
These policies are designed to give you a clear, hassle‑free shopping experience.

📦 Shipping Policy

• Orders ship within 1–3 business days (excluding weekends & holidays).
• USA: Free shipping, delivery in ~7 days from dispatch.
• Europe: Free shipping, delivery in ~15 days from dispatch.
• Worldwide: Affordable international rates calculated at checkout.
Tracking details are emailed once your package leaves our warehouse.

🔄 Returns & Exchanges

We accept returns or exchanges within 30 days of delivery.
Items must be unused, in original packaging, and accompanied by proof of purchase.
To start a return, email us with your order number and reason for return. We’ll reply with next‑step instructions and, if applicable, a prepaid return label.

💳 Payment Methods

• Major credit/debit cards (Visa, Mastercard, AmEx, Discover)
• PayPal, Apple Pay, Google Pay
• Shop Pay Installments
All transactions are processed securely using SSL encryption—your card data is never stored on our servers.

🔐 Privacy & Security

We respect your privacy and protect your personal information in accordance with our Privacy Policy. Data is used solely to fulfill orders, improve our services, and send relevant updates (with your consent).

📜 Terms of Service

By purchasing from Fetch N' Play, you agree to our Terms of Service, which govern site usage, intellectual‑property rights, and liability limitations. Please review these terms before completing your order.

✉️ Contact Us

Have questions about your order or our policies? We’re here to help!
Email: fetchnplay@hotmail.com
Phone: +1 (810) 882‑1622
Address: 3037 La Mirage Drive, Lauderhill, FL 33319, USA

🐾 Thank you for choosing Fetch N' Play—where every delivery wags a tail! 🐾